bad88 Privacy Policy

Introduction

bad88 ("we", "our", or "platform") operates a trusted online casino and sports betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes how bad88 collects, uses, discloses, and protects information about you when you use our website bad88.cam and related services.

By registering on our platform or using our services, you are considered to have given your consent to the processing of your information in the manner described in this Privacy Policy. If you do not agree with any terms of this Policy, please refrain from using our services.

This Policy should be read together with bad88's Terms and Conditions and Responsible Gaming policy. These three documents together form the complete framework governing your participation on our platform.

Information Collection

bad88 collects information about you from various sources. The categories below explain the types of information collected:

2.1 Information You Provide Directly

During registration and account management, you provide the following information directly:

• Full name and date of birth (for age verification — our platform is for users aged 21 and above only)
• Email address and mobile number
• Bank account number, bKash, Nagad, Rocket, or Upay number
• National ID (NID) or passport number (for identity verification)
• Residential address
• Username and password

2.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and device identifiers
• Browser type, version, and operating system
• Time spent on the platform and pages visited
• Gaming activity, betting history, and transaction records
• Login time and date
• Referral source and search interaction data

2.3 Information Received from Third Parties

To meet legal obligations and improve service quality, we may collect identity verification information, KYC verification results, and anti-fraud data from trusted third parties.

Use of Information

bad88 uses the information collected about you for the following legitimate purposes:

• Account Management: To handle registration, login, identity verification, and account security.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers.
• Customer Support: To enable our 24/7 live chat and email support team to resolve your issues.
• Responsible Gaming: To help prevent problem gambling by identifying unusual betting patterns.
• Fraud Prevention: To detect and prevent suspicious activity, multiple accounts, or fraudulent behavior.
• Age Verification: To ensure that only users aged 21 or above are using the platform.
• Legal Compliance: To meet applicable laws and regulatory requirements.
• Service Improvement: To analyze user experience and improve the platform.
• Marketing Communications: With your consent, to inform you about relevant promotional offers, bonuses, and events.

We do not sell your information to any third party for marketing purposes. Any use of your information is limited to the scope described in Section 5 of this Privacy Policy.

Cookie Policy

bad88 uses cookies and similar tracking technologies to improve your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.

4.1 Types of Cookies

• Essential Cookies: Required for maintaining login status, session management, and the core functions of the platform.
• Functionality Cookies: Used to remember your preferences such as language and region settings.
• Analytics Cookies: Used to monitor traffic and usage patterns on the platform — this data is fully anonymous.
• Security Cookies: Help detect fraud and unauthorized access.

4.2 Cookie Controls

You can disable cookies through your browser settings. Please note that disabling essential cookies may prevent some key platform functions — such as login and payment processing — from working properly.

Information Sharing

bad88 does not sell, rent, or commercially distribute your personal information to third parties. Information may be shared only when necessary and only in the following limited circumstances:

5.1 Service Provider Partners

To operate our services, we work with trusted service providers, including payment processors (bKash, Nagad, Rocket, Upay, banks), identity verification services, game software providers, and IT infrastructure services. These partners are bound by strict confidentiality agreements and may use your information only for the specified purpose.

5.2 Legal Obligations

We may be required to disclose your information in response to a court order, regulatory authority directive, or applicable legal requirement. In such cases, we will disclose only the information that is legally required.

5.3 Fraud Prevention

Information may be shared with law enforcement agencies for the purpose of investigating serious fraud, money laundering, or other illegal activities.

Data Retention

bad88 retains your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

• Active Accounts: All relevant information is retained while the account remains active.
• Closed Accounts: Financial transaction and KYC information is retained for a minimum of 5 years after account closure, as required by law.
• Log Data: System logs are generally retained for up to 12 months for security and anti-fraud purposes.
• Marketing Data: Retained until you withdraw your consent or your account is closed.

Once the data retention period ends, bad88 securely deletes or anonymizes the information so that personal identification is no longer possible.

Security Measures

bad88 maintains industry-standard security measures to protect your information. The key components of our security framework are described below:

• SSL Encryption: Our entire platform is protected by 256-bit SSL/TLS encryption, keeping all data exchanged between your browser and our servers secure.
• Data Encryption: Sensitive information stored on our systems — particularly payment details and passwords — is kept in encrypted form.
• Access Controls: Only authorized personnel may access your information, and only on a need-to-know basis.
• Security Audits: Regular security assessments and penetration tests are conducted.
• Firewall and DDoS Protection: Advanced firewall systems are in place to protect servers and user data from cyberattacks.
• Two-Factor Authentication: Two-factor authentication (2FA) is available as an additional layer of security when logging into your account.

While we maintain the highest security measures, it is not possible to guarantee 100% security for data transmitted over the internet. Your own actions also play an important role in keeping your account secure — always use a strong, unique password and never share it with anyone.

Your Rights

As a user of bad88, you have the following rights over your own information:

8.1 Right to Access Information

You may ask us at any time what information we hold about you. We will provide you with complete information within 30 days of your request.

8.2 Right to Correct Information

If any information we hold about you is incorrect or incomplete, you may request that it be corrected. We will complete the correction as soon as possible.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, information retained to meet legal obligations or for legitimate business purposes may not be possible to delete.

8.4 Right to Restrict Processing

In certain circumstances you may ask us to restrict the processing of your information, particularly if the accuracy of the information is disputed or the processing is unlawful.

8.5 Right to Withdraw Marketing Consent

You may withdraw your consent to marketing communications at any time. After you withdraw consent, we will no longer send marketing messages, though transaction-related communications will continue.

To exercise any of the rights above, please email us at [email protected].

Third-Party Services

The bad88 platform incorporates software from third-party game providers, such as Pragmatic Play, Spribe, PG Soft, JILI, Evolution Gaming, NetEnt, Microgaming, and Ezugi. These providers may have their own privacy policies.

When you use third-party services through our platform, minimal necessary information (such as session tokens and bet amounts) may be shared with them for technical operational purposes. However, your personally identifiable information (name, email, payment details) is not shared with any game provider.

Our platform does not contain links to any external websites. bad88 is not responsible for the privacy practices of external services.

Child Protection

bad88 is strictly a platform for users aged 21 and above. We do not intentionally collect information from or provide services to anyone under the age of 21.

All new users' ages are verified during the registration process. If we learn that a minor has registered on our platform, their account will be closed immediately and the information collected will be securely deleted, except for what is necessary to meet legal obligations.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

Policy Changes

bad88 may update this privacy policy from time to time. Changes may occur in the following circumstances:

• Changes in legal or regulatory requirements
• Changes in the scope or nature of our services
• Adoption of new technologies or business practices
• Improving transparency based on user feedback

For any significant changes, we will notify you via your registered email address or through a prominent notice on the platform. The updated policy will take effect from the date it is published.

If you continue using our platform after any changes, you will be considered to have accepted the updated privacy policy. We therefore advise you to review this page regularly.

Contact

If you have any questions, concerns, or requests regarding this privacy policy, please reach us through the following:

For more information, visit our About Us, Terms & Conditions, and FAQ pages.